Brand Story
2002, set up as a small workshop in China for bathroom furniture of Germany brand
2008, export as TONA brand, in the same time, expanded a lot with OEM, ODM business
2012, set up new facility, enlarged the business
2016, set up Asia Marketing office in Shanghai Hongqiao World Center
2018, acquired new production base, enlarged the business from bathroom furniture to other bathroom items (bathtub, shower tray, shower screen, smart toilet) and home furniture.
2019, TONA brand shops’ number in Asia market is more than 100, and also in Munich, Los Angeles etc.
At the moment, TONA products are distributed in more than 100 countries and regions, and becoming as an international company with subcompanies in Germany, USA, Australia, China
TONA，TO NATURE
Tona is embodied by natural elements, combine rigor and nature.
Our decade-long record as a manufacturer of bathroom furniture for German brand has taught us how to excel in precision and purity.
With Tona, we applied our passion for quality to the sophisticated minimalism of today’s global lifestyle, to create impeccable and peaceful grooming spaces that perfectly blend rigor and nature.
With R&D center in Munich; 3 plants base size more than 200,0000 square meter in China; Finest eco-environment material and fittings selected ( Schattdecor, Durante ,Orchard, DTC, Blum etc.); Equipment machines from Germany and Italy (HOMAG CNC, SMC, Wemhoener etc.), TONA is the best supplier of bathroom furniture. Currently our customers are from more than 200 countries all over the world, the turnover in 2019 is about RMB 260 million. Recently we have been committed to promote and popularize our TONA brand. TONA brings also the win-win cooperation with Germany brand- KÄSCH to do the mutual research for intelligent sanitary products to create a pure Germany style bathroom space.
We welcome more retailers to join in us, to providing the healthy and natural bathroom products to people over the world, make “TONA” as global brand.
Respect customers, understand customers, continue to provide products and services beyond customer expectations, as customers'partners. This is the service concept that we have always adhered to and advocated.
Respect customers, understand customers, continue to provide products and services beyond customer expectations, as customers'partners. This is the service concept that we have always adhered to and advocated.
The quality here refers not only to the intrinsic quality of the product, but also to the appearance quality and service quality of the product. So meet the needs of consumers.
We should stand in the position of customers (or consumers), not in the position of companies to research, design and improve services.
Improve the service system, strengthen the service during and after sales, and help customers solve all kinds of problems in using goods in time, so that customers feel conv
First, customers are buyers of goods, not troublemakers.
Secondly, customers are aware of their needs and hobbies, which is exactly the information that enterprises need to collect.
Third, because customers have "consistency", quarrelling with one customer is quarrelling with all customers.
Goods Satisfaction: refers to the satisfaction of customers with the quality of goods.
Service Satisfaction: refers to the customer's positive attitude towards the pre-sale, in-sale and after-sale service of the purchased goods. No matter how perfect the commodity is and how reasonable the price is, when it comes to the market, it serves. "After-sales service manufacturing customers".